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Frequently Asked Questions
How do I enable location services?
To enable location services for Cold As Ice, go to your iPhone Settings → Privacy & Security → Location Services → Cold As Ice, then select "While Using the App" or "Always" depending on your preference. Location services are required to receive area-specific alerts.
How do push notifications work?
When enforcement activity is reported in your area, you'll receive a push notification if you have them enabled. You can customize notification settings in the app under Settings → Notifications. Make sure notifications are enabled in your iPhone settings as well.
Is my personal information shared?
No. We take your privacy seriously and do not sell or share your personal information with third parties. We only collect the minimum data necessary to provide location-based alerts. See our Privacy Policy for full details.
How accurate are the reports?
Reports come from community members and are not independently verified. We encourage users to report responsibly and accurately. If you receive an alert, use it as one source of information and verify through official channels when making important decisions.
Can I customize my alert radius?
Yes! You can adjust your alert radius in the app settings. Choose from 1 mile, 5 miles, 10 miles, or 25 miles to determine how far from your location you want to receive alerts about enforcement activities.
What should I do if the app isn't working?
Try these troubleshooting steps: 1) Make sure you have the latest version of the app, 2) Restart the app, 3) Check your internet connection, 4) Verify location services are enabled, 5) Restart your phone. If the issue persists, contact support at support@coldasice.us with details about the problem.